Contact Odyxy™ support
Questions about the Cooling Comforter, your order or a return? Our US team replies fast — usually within a few hours during business hours.
Email us
info@odyxy.com
Open your mail app →
Support hours
Mon–Fri, 9am–6pm ET
Weekend replies can take a little longer.
Ships from the US
Orders usually leave our warehouse within 24 hours.
Questions before you buy?
Use the chat on any page.
Start a chat →
Quick answers
- Sizing: Twin/Twin XL 68" × 90", Full/Queen 90" × 90", King/Cal King 104" × 90". Share a bed? Size up.
- Tracking: You will get a tracking link by email, usually within 24 hours of ordering.
- Returns: Unused items, 30 days from delivery. Reply to your order confirmation or email info@odyxy.com.